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8 Ways to Know if You Should Hire a Property Manager

  1. Are you a reasonably tolerant person? Be honest with yourself.
  2. Do you have any knowledge and experience with doing minor maintenance and repairs?
  3. Are you able to sell and negotiate? You will have to sell the unit to renters, you'll have to sell the idea of paying rent on time, and you will have to have the problem solving and negotiation skills of a salesperson in order to handle some of the issues that will arise.
  4. Can you visit the property on a regular basis? You should stop by at least monthly so make sure it's convenient and possible to do so. Plus, if you do get a 3am call that requires you get there right away, are you going to be able to?
  5. Are you comfortable and capable of keeping good records? We're a little weak at this ourselves, and we likely miss out on tax write offs because of it. It also takes us several days to prepare our books to send to our accountants each year because we aren't as organized with our unmanaged properties as we should be.
  6. Are you able to diffuse angry individuals and ease any tensions between them? How do you handle difficult people? When dealing with a difficult person do you get angry and frustrated yourself?
  7. Imagine the busiest possible day, and then imagine having to handle a call from one of your tenants about a frozen pipe or a broken door lock. Are you going to be able to handle that situation?
  8. Do you have someone that can be your back up if you take a vacation or go out of town? If there's an emergency at your property, your tenants need to be able to get in touch with someone that can make decisions about the property.

If you answer "no" or "I don't know" to three or more of these questions then you should seriously consider hiring help. Property management is a job that requires expertise, skills and resources. It's possible to do it part time while working a full time job, but there will be days where it's not easy.
 
These questions are not exhaustive. There are other things to consider when you make the decision whether to hire a professional or not, but spending a bit of time honestly answering these questions will really help you figure out if you want to be your own property manager. You may find the cost of a professional is worth every penny.
 
Want more on property management? Check out our articles Five Ways to Protect Yourself from a Bad Property Manager and We Were Robbed by Our Property Manager.

Published January 27th, 2009

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Find an Article by Julie Broad in the February 2010 Issue of Canadian Real Estate Magazine

February 2010 Canadian Real Estate Magazine